Business Process Management
At strategic level there is a need to deliver a technology platform for the business community to "Manage by Business Processes and not just by Business Transactions". To this effect, an innovative blend of Business Process Management (BPM) and Service Oriented Architecture (SOA) needs to be employed to deliver a network of distributed business services (as Engineered Capabilities) that can be linked together dynamically to deploy an end-to-end visible business - thereby attracting early benefits out of emerging market opportunities.